Privacy Policy

1. Introduction

Welcome to RoomSnap ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our web application and services (collectively, the "Service"). By accessing or using the Service, you agree to this Privacy Policy. If you do not agree, please discontinue use immediately.

Contact Information:
RoomSnap
Oklahoma, United States
Privacy Inquiries: [Contact information to be provided]

2. Information We Collect

2.1 Personal Information

We collect the following types of personal information:

• Account Information: Name, email address, username, and password
• Profile Information: Optional profile details you provide
• Project Data: Home build project details, room information, selection preferences, notes, and uploaded images
• Payment Information: Credit card details, billing address (processed securely through Stripe; we do not store full payment card numbers)
• Communications: Messages, feedback, and support requests you send to us

2.2 Automatically Collected Information

• Usage Data: Pages viewed, features used, time spent, click patterns
• Device Information: IP address, browser type, operating system, device identifiers
• Cookies and Tracking: Session cookies, analytics cookies, authentication tokens
• Log Data: Access times, error logs, referral URLs

3. How We Use Your Information

We use collected information for the following purposes:

• Service Provision: To create and manage your account, provide access to features, and deliver the Service
• Processing Transactions: To process subscription payments and manage billing
• Communication: To send service updates, security alerts, technical notices, and respond to inquiries
• Improvement: To analyze usage patterns, improve features, fix bugs, and develop new functionality
• Security: To detect fraud, prevent abuse, and protect against security threats
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Marketing: With your consent, to send promotional materials (you may opt out at any time)

4. How We Share Your Information

We do not sell your personal information. We may share information in the following circumstances:

4.1 Service Providers

We share data with third-party vendors who perform services on our behalf:

• Payment Processing: Stripe (for subscription billing)
• Cloud Hosting: Infrastructure providers for data storage and application hosting
• Analytics: Analytics services to understand usage patterns
• Authentication: OAuth providers for secure login

4.2 Legal Requirements

We may disclose information if required by law or in good faith belief that such action is necessary to:

• Comply with legal obligations, court orders, or government requests
• Enforce our Terms of Service or other agreements
• Protect the rights, property, or safety of RoomSnap, our users, or the public
• Detect, prevent, or address fraud, security, or technical issues

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your information may be transferred to the successor entity. We will notify you of any such change via email or prominent notice on our Service.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption of data in transit (HTTPS/TLS)
• Secure authentication and session management
• Regular security assessments and updates
• Access controls and employee training

HOWEVER, NO METHOD OF TRANSMISSION OR STORAGE IS 100% SECURE. We cannot guarantee absolute security. You use the Service at your own risk and are responsible for maintaining the confidentiality of your account credentials.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal, regulatory, or legitimate business purposes.

7. Your Privacy Rights

7.1 General Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal exceptions)
• Portability: Request a copy of your data in a structured, machine-readable format
• Objection: Object to processing of your information for certain purposes
• Restriction: Request restriction of processing under certain circumstances
• Opt-Out: Unsubscribe from marketing communications

7.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information (subject to exceptions)
• Right to opt-out of the sale of personal information (we do not sell your information)
• Right to non-discrimination for exercising your privacy rights

7.3 European Residents (GDPR)

If you are in the European Economic Area (EEA), UK, or Switzerland, you have rights under the General Data Protection Regulation:

• Right to access, rectification, erasure, and data portability
• Right to restrict or object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with your local data protection authority

Legal Basis for Processing (GDPR): We process your personal information based on:

• Contract: To perform our contract with you (providing the Service)
• Legitimate Interests: To improve our Service, prevent fraud, and ensure security
• Consent: For marketing communications (you may withdraw consent at any time)
• Legal Obligation: To comply with applicable laws

7.4 How to Exercise Your Rights

To exercise any of these rights, please contact us at [contact information to be provided]. We will respond to your request within the timeframe required by applicable law (typically 30-45 days). We may require verification of your identity before processing your request.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Essential Cookies: Required for authentication and basic functionality
• Analytics Cookies: To understand how users interact with the Service
• Preference Cookies: To remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may limit your ability to use some features of the Service.

9. Children's Privacy

The Service is not intended for children under the age of 13 (or 16 in the EEA). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately, and we will take steps to delete such information.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws that differ from those in your jurisdiction. By using the Service, you consent to such transfers. We take appropriate safeguards to ensure your information receives adequate protection, including standard contractual clauses approved by the European Commission where applicable.

11. Third-Party Links and Services

The Service may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on this page with a new "Last Updated" date
• Sending an email notification to the address associated with your account
• Displaying a prominent notice on the Service

Your continued use of the Service after the effective date of the updated Privacy Policy constitutes your acceptance of the changes. If you do not agree to the updated policy, you must discontinue use of the Service.

13. Limitation of Liability and Disclaimers

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW:

• THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.
• WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT ANY DATA LOSS WILL NOT OCCUR.
• IN NO EVENT SHALL ROOMSNAP, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
• OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THIS PRIVACY POLICY OR THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED DOLLARS ($100), WHICHEVER IS GREATER.
• SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR DAMAGES. IN SUCH JURISDICTIONS, OUR LIABILITY WILL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

14. Dispute Resolution and Governing Law

Governing Law: This Privacy Policy and any disputes arising out of or related to it shall be governed by and construed in accordance with the laws of the State of Oklahoma, United States, without regard to its conflict of law principles.

Jurisdiction: You agree that any legal action or proceeding arising out of or related to this Privacy Policy shall be brought exclusively in the state or federal courts located in Oklahoma, and you consent to the personal jurisdiction of such courts.

Arbitration (Optional): [To be determined - consult with legal counsel regarding arbitration clauses]

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at: